Businesses receiving leads from several sources
Lead Crew
Follow up while a new lead still remembers why they contacted you.
Lead Crew captures inquiries from calls, website chat, and manual entry, then starts a practical follow-up sequence without requiring the owner to build automations.
$0 GreetCrew setup fee · Cancel future renewals through support
Who it's for
Small teams without a dedicated sales coordinator
Owners who lose track of callbacks and follow-ups
The complete Lead Crew toolkit
Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.
- Shared lead and customer records
- Immediate SMS or email follow-up
- Sane default follow-up cadence
- Service, urgency, and service-area qualification
- Transparent lead scoring
- Reply and conversation history
- Manual takeover and opt-out handling
- Booking Crew handoff
- New, contacted, responded, qualified, booked, won, and lost stages
How Lead Crew works
A lead enters from Reception, Website Chat, or your team
Lead Crew scores it using visible business rules
The first approved follow-up is prepared immediately
Replies appear in the shared Inbox and pause automation
Qualified leads move to Booking or owner follow-up
What you configure
- Services and service area
- Preferred SMS/email delivery mode
- Default cadence and qualification questions
- Booking handoff preferences
Works with
- Reception Crew
- Website Chat
- Booking Crew
- Shared Inbox
Lead Crew questions
Will it keep messaging after a reply?
No. The automated sequence stops when a customer replies, books, opts out, or is marked lost.
Can my staff take over?
Yes. The complete conversation remains in the shared Inbox for manual replies.
How are leads scored?
GreetCrew uses visible factors such as urgency, contact completeness, and service-area qualification—not a hidden black box.
Add Lead Crew to your front office.
Start with guided setup and one shared GreetCrew workspace.