Your CrewConvert

Lead Crew

Follow up while a new lead still remembers why they contacted you.

Lead Crew captures inquiries from calls, website chat, and manual entry, then starts a practical follow-up sequence without requiring the owner to build automations.

$0 GreetCrew setup fee · Cancel future renewals through support

Built for real front offices

Who it's for

Businesses receiving leads from several sources

Small teams without a dedicated sales coordinator

Owners who lose track of callbacks and follow-ups

What's included

The complete Lead Crew toolkit

Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.

  • Shared lead and customer records
  • Immediate SMS or email follow-up
  • Sane default follow-up cadence
  • Service, urgency, and service-area qualification
  • Transparent lead scoring
  • Reply and conversation history
  • Manual takeover and opt-out handling
  • Booking Crew handoff
  • New, contacted, responded, qualified, booked, won, and lost stages
From start to outcome

How Lead Crew works

1

A lead enters from Reception, Website Chat, or your team

2

Lead Crew scores it using visible business rules

3

The first approved follow-up is prepared immediately

4

Replies appear in the shared Inbox and pause automation

5

Qualified leads move to Booking or owner follow-up

Guided setup

What you configure

  • Services and service area
  • Preferred SMS/email delivery mode
  • Default cadence and qualification questions
  • Booking handoff preferences
Connected Crew

Works with

  • Reception Crew
  • Website Chat
  • Booking Crew
  • Shared Inbox
Straight answers

Lead Crew questions

Will it keep messaging after a reply?

No. The automated sequence stops when a customer replies, books, opts out, or is marked lost.

Can my staff take over?

Yes. The complete conversation remains in the shared Inbox for manual replies.

How are leads scored?

GreetCrew uses visible factors such as urgency, contact completeness, and service-area qualification—not a hidden black box.

Available now

Add Lead Crew to your front office.

Start with guided setup and one shared GreetCrew workspace.

Follow up my leads