Cancellation and Refund Policy

Effective September 29, 2026

Cancel anytime

You may cancel a GreetCrew subscription by contacting support@greetcrew.com. Cancellation stops future renewals and normally takes effect at the end of the current paid billing period.

Refunds

Subscription fees, add-ons, usage charges, and overages are nonrefundable after the service period begins, except when required by law. If you believe a charge is incorrect, notify GreetCrew within 30 days of the charge so we can investigate. We may issue a refund or service credit at our discretion, but doing so does not create an obligation to provide the same remedy later.

Service interruption

Short interruptions and third-party carrier or platform outages do not automatically qualify for a refund. For a substantial outage caused by GreetCrew, we may provide a proportional service credit after reviewing the incident.

How to request help

Billing inquiries may be emailed to support@greetcrew.com or mailed to GreetCrew LLC, 2018 Route 52, Gilbert, WV 25621.