GreetCrewKeep your existing business number
Your customers call the same number they already know. Forward unanswered calls, after-hours calls, or every call to GreetCrew.
24/7 AI receptionist · $49.99/monthNever miss another
Never miss another
customer call.
GreetCrew answers in your business name, captures every lead and appointment request, and sends the call summary to your dashboard.
100 minutes included$0 setup feeCancel future renewals anytime
GC
Incoming call
New customer · 2:14 PM
New customer · 2:14 PM
Our water heater is leaking. Can anyone come today?
I can help. Is water actively leaking, and have you shut it off?
Yes—it's off now. We'd like the first opening.
High-priority lead + visit request
How GreetCrew works
A familiar experience for your callers. A far more useful outcome for your team.
GreetCrew answers like your front desk
It greets callers with your business name and follows your services, hours, service area, FAQs, and call-handling rules.
We capture the details that matter
Get the caller’s name, number, address, request, urgency, and the specific information your team needs to act.
Appointments stay in sync
Connect Google Calendar so GreetCrew can check availability, create appointments, reschedule them, and remove cancelled bookings without double-booking.
Important calls reach a real person
Route emergencies, large opportunities, angry customers, or human requests to your office, salesperson, estimator, or on-call team.
Everything lands in your dashboard
See a clean call record with the transcript, summary, lead details, outcome, appointment, and recommended next step.
Customer calls your normal number
GreetCrew answers
Questions answered and details collected
Capture the lead or escalation request
Your team gets the summary and next step
More than an answering service
What can it actually do?
Give every caller a useful next step—and give your team fewer interruptions, clearer information, and a better chance to close the work.
Answer 24/7
Catch calls after hours, on job sites, while driving, or when your team is already helping someone.
Qualify leads
Ask the questions that matter before your team spends time calling back.
Book with Google Calendar
Check real availability and keep new, rescheduled, and cancelled appointments synchronized.
Transfer important callers
Route urgent and high-value calls to the right person in real time.
Know your business
Teach GreetCrew your services, hours, areas, FAQs, departments, and rules.
Send useful summaries
Understand what the customer wants without replaying an entire recording.
Track every lead
Keep new opportunities organized so they do not disappear into voicemail.
Build your GreetCrewAnswer Convert Convert Close Collect Grow Recover Answer
You're hiring more than a receptionist.
Start with Reception Crew, then add the people your front office needs. Every Crew member shares the same account, customer history, billing profile, and business context.
Reception Crew
Reception Crew answers calls in your business name, uses your approved knowledge and rules, captures the details your team needs, and records every outcome in GreetCrew.
Available nowLearn more Answer my callsLead Crew
Lead Crew captures inquiries from calls, website chat, and manual entry, then starts a practical follow-up sequence without requiring the owner to build automations.
Available nowLearn more Follow up my leadsBooking Crew
Booking Crew checks availability, applies service duration and buffer rules, creates appointments, and manages confirmations, reminders, changes, and no-show recovery.
Available nowLearn more Book my appointmentsQuote Crew
Quote Crew builds itemized, branded estimates with scope, exclusions, options, taxes, discounts, expiration, customer actions, and automatic follow-up.
Available nowLearn more Send my estimatesPayment Crew
Payment Crew creates customer-linked invoices, provides a secure payment page, tracks balances, and handles configurable reminders without aggressive collection behavior.
Available nowLearn more Help me get paidReview Crew
Review Crew sends compliant feedback requests after completed work, follows up once when appropriate, and keeps approval control over drafted public responses and testimonial use.
Available nowLearn more Get more reviewsReactivation Crew
Reactivation Crew finds customers who have been inactive for a chosen period, prepares personalized outreach, requires owner approval, and tracks the campaign through replies and bookings.
Available nowLearn more Win back my customersWebsite Chat
Website Chat is a customer-specific, mobile-responsive assistant that uses approved business knowledge, captures lead details, and hands conversations to your team or another Crew.
Available nowLearn more Add chat to my websiteA real-world example
You're on a job and cannot answer.
A customer calls about a leaking water heater. Instead of a vague voicemail, GreetCrew asks whether the leak is active, confirms the water is shut off, gathers the address and contact details, and offers your next opening.
“I have an opening tomorrow at 9:30 AM. Would you like me to reserve that?”
New lead captured High urgency
Water Heater Repair
- Customer
- John Smith
- Preferred visit
- Tomorrow, 9:30 AM
- Situation
- Active leak; water shut off
- Next step
- Confirm dispatch
Summary: Customer requested the earliest available visit for an active water-heater leak. Safety questions and service details were captured for follow-up.
You stay in controlSupport your team.
Support your team.
Do not replace what works.
Start with the coverage you need today, then change the rules whenever your operation changes.
AI answers every call
AI answers after hours only
Your office rings first, then GreetCrew answers
Routine calls are handled; important ones transfer
Nights and weekends follow different routing rules
Build your package · $0 setup feeMOST POPULAR
Start with a proven package—or make it yours.
Every package includes Reception Crew. Choose a ready-made front office, then add any extra your business needs.
Essential
$49.99 / month
Your always-on receptionist.
- ✓ Reception Crew
- ✓ 100 included minutes
- ✓ Lead capture and summaries
- ✓ Appointment-request intake
Growth
$74.99 / month
Answer calls and website visitors.
- ✓ Everything in Essential
- ✓ Website Chat widget
- ✓ Shared lead capture
- ✓ Add anything else you need
Premium
$119.99 / month
More capacity and smarter routing.
- ✓ Everything in Growth
- ✓ 200 total included minutes
- ✓ Advanced call routing
- ✓ Guided configuration
Prefer to build your own?
Start with Reception Crew, choose your call capacity, and add any combination of GreetCrew options.
Build around the way your business works.
Choose extra phone numbers, locations, minute packs, instant lead callback, call recording, CRM integration, SMS follow-up, a custom voice, advanced routing, website chat, reminders, or priority support during signup or later.
Questions business owners ask
Is there a setup fee?
No. The GreetCrew setup, activation, and onboarding fee is $0. Any unavoidable carrier registration or messaging charges are disclosed separately before purchase.
Do I need a new phone number?
No. In most cases, you keep your existing business number and forward calls to GreetCrew.
Can customers still talk to a real person?
GreetCrew can collect a callback request now. Live transfers are enabled only after your destination number and routing rules are verified.
Can GreetCrew book appointments?
Yes. With Google Calendar connected, GreetCrew checks availability before confirming, rescheduling, or cancelling an appointment. Without a connected calendar, it records an appointment request for your team.
What if GreetCrew does not know the answer?
It can collect the caller’s information, transfer the call, or flag it for human follow-up instead of making something up.
Can I use it only after hours?
Yes. You can use GreetCrew for every call, after hours only, or only when your team does not answer.
Can I see what happened on each call?
Yes. Your dashboard can show summaries, transcripts, lead details, outcomes, appointments, and configured follow-up information.
Can I change how calls are handled?
Yes. Configure hours, services, transfer numbers, routing rules, and receptionist behavior as your business changes.
Will it work for my industry?
GreetCrew is designed for plumbers, HVAC teams, electricians, contractors, repair shops, and other service businesses, with industry-specific configuration.
Want to hear it for yourself?
Start building Call the live GreetCrew receptionist.
Dial (304) 484-4341 to hear the AI receptionist and try a lead-intake conversation.