Your CrewCollect

Payment Crew

Send invoices and follow up politely until the balance is resolved.

Payment Crew creates customer-linked invoices, provides a secure payment page, tracks balances, and handles configurable reminders without aggressive collection behavior.

$0 GreetCrew setup fee · Cancel future renewals through support

Built for real front offices

Who it's for

Service businesses invoicing after work

Teams managing deposits or overdue balances

Owners who want payment status in the customer timeline

What's included

The complete Payment Crew toolkit

Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.

  • Invoice creation from a customer or accepted quote
  • Descriptions and line items
  • Due dates and payment links
  • SMS/email delivery
  • Paid, unpaid, overdue, disputed, and paused states
  • Configurable reminder cadence
  • Manual payment recording
  • Secure card checkout when live billing is connected
  • Collected and outstanding balance metrics
  • Automatic stop after payment
From start to outcome

How Payment Crew works

1

Create an invoice or continue from an accepted quote

2

Send the customer a secure invoice link

3

Payment Crew tracks the due date and balance

4

Polite reminders follow your configured schedule

5

Payment or owner intervention stops the sequence

Guided setup

What you configure

  • Payment and reminder preferences
  • Payment-provider connection for online card payments
  • SMS/email delivery mode
  • Default due-date policy
Connected Crew

Works with

  • Square
  • Quote Crew
  • Shared Inbox
  • Shared customer timeline
Straight answers

Payment Crew questions

Is Square required?

Square is required for customer card checkout. You can still record checks, cash, ACH, or other manually received payments.

Can reminders be paused?

Yes. Pause or dispute controls stop automated reminders immediately.

Does it keep contacting paid customers?

No. Recording or receiving payment clears the balance and stops reminders.

Available now

Add Payment Crew to your front office.

Start with guided setup and one shared GreetCrew workspace.

Help me get paid