GreetCrewSeasonal service businesses
Your CrewRecover
Reactivation Crew
Create new work from customers who already know your business.
Reactivation Crew finds customers who have been inactive for a chosen period, prepares personalized outreach, requires owner approval, and tracks the campaign through replies and bookings.
$0 GreetCrew setup fee · Cancel future renewals through support
Built for real front offices
Who it's for
Companies with a valuable past-customer list
Teams launching maintenance or return-service offers
What's included
The complete Reactivation Crew toolkit
Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.
- Dormant-customer segmentation
- Configurable inactivity threshold
- SMS or email campaigns
- Personalized approved templates
- Campaign preview and explicit owner approval
- Scheduling
- Shared Inbox replies
- Booking Crew handoff
- Sent, replied, booked, won, and unsubscribed metrics
- STOP language and opt-out handling
From start to outcome
How Reactivation Crew works
Choose the inactivity period and channel
GreetCrew identifies eligible customer records
Review the message and audience
An owner explicitly approves the launch
Replies flow into the Inbox and interested customers move to Booking
What you configure
- Inactivity threshold
- Campaign message and offer
- Compliance and consent review
- Delivery mode
- Owner approval before every launch
Works with
- Shared contacts
- Shared Inbox
- Booking Crew
- Lead/customer timeline
Straight answers
Reactivation Crew questions
Will it message everyone automatically?
No. Campaigns remain drafts until an authorized owner reviews and approves them.
Can customers opt out?
Yes. Campaign messages include opt-out language and unsubscribed customers stop receiving outreach.
Can replies become bookings?
Yes. Interested responses can move directly into Booking Crew.
Available now
Win back my customersAdd Reactivation Crew to your front office.
Start with guided setup and one shared GreetCrew workspace.