GreetCrewOwner-operated service businesses
Your CrewAnswer
Reception Crew
An always-on front desk that answers, understands, and takes the next step.
Reception Crew answers calls in your business name, uses your approved knowledge and rules, captures the details your team needs, and records every outcome in GreetCrew.
$0 GreetCrew setup fee · Cancel future renewals through support
Built for real front offices
Who it's for
Teams that miss calls while working in the field
Businesses needing after-hours or overflow coverage
What's included
The complete Reception Crew toolkit
Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.
- 24/7 AI call answering
- Business-specific greeting, services, hours, FAQs, and service area
- Caller name, number, intent, urgency, outcome, and follow-up flag
- Call summaries, transcripts, recordings, and shared customer history
- Appointment intake and connected-calendar booking
- Verified office and on-call transfer rules
- Multiple staff notification recipients
- Self-service agent and call-handling settings
From start to outcome
How Reception Crew works
Your existing number forwards the calls you choose
Reception Crew answers with your approved business configuration
It answers routine questions and collects required details
It books, transfers, or creates a follow-up based on your rules
Your team receives the record and next action in the dashboard
What you configure
- Business profile, services, hours, and service area
- Receptionist greeting and knowledge
- Call-forwarding choice
- Authorized transfer and notification numbers
- A test call before activation
Works with
- Retell AI voice and telephony
- Google Calendar
- Shared GreetCrew contacts, leads, and timeline
Straight answers
Reception Crew questions
Do I need to replace my business number?
No. Most businesses keep their current number and forward selected calls to GreetCrew.
Can callers reach a person?
Yes, after you verify the destination numbers and choose the situations that permit a live transfer.
Can I listen to calls?
Where recording is enabled and legally permitted, recordings and transcripts appear with the call record.
Available now
Answer my callsAdd Reception Crew to your front office.
Start with guided setup and one shared GreetCrew workspace.