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Review Crew

Ask at the right moment and track the result without review gating.

Review Crew sends compliant feedback requests after completed work, follows up once when appropriate, and keeps approval control over drafted public responses and testimonial use.

$0 GreetCrew setup fee · Cancel future renewals through support

Built for real front offices

Who it's for

Local businesses that depend on reputation

Teams that forget to request reviews

Owners wanting consistent, compliant follow-up

What's included

The complete Review Crew toolkit

Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.

  • Manual review requests
  • Automatic trigger after completed appointments
  • SMS or email delivery
  • Configurable delay and reminder timing
  • Google or other review destination links
  • Requested, clicked, and completed tracking
  • AI-drafted owner response
  • Testimonial extraction foundation
  • Approval required before public use
  • No prohibited review gating
From start to outcome

How Review Crew works

1

A job or appointment is completed

2

Review Crew waits for your configured delay

3

The customer receives one honest-feedback request

4

Clicks and detectable completions are recorded

5

Any drafted response or testimonial awaits owner approval

Guided setup

What you configure

  • Review destination URL
  • Request delay and reminder timing
  • SMS/email preference
  • Approval policy
Connected Crew

Works with

  • Booking Crew
  • Payment Crew events
  • Google review destination
  • Shared timeline
Straight answers

Review Crew questions

Does it only send happy customers to Google?

No. GreetCrew requests honest feedback without suppressing or redirecting negative reviews.

Will it publish AI replies automatically?

Not by default. Drafted public responses require owner approval.

Can I request a review manually?

Yes. Choose any eligible customer and send a request from the dashboard.

Available now

Add Review Crew to your front office.

Start with guided setup and one shared GreetCrew workspace.

Get more reviews