Service websites receiving after-hours traffic
Website Chat
Give website visitors an immediate answer and a useful next step.
Website Chat is a customer-specific, mobile-responsive assistant that uses approved business knowledge, captures lead details, and hands conversations to your team or another Crew.
$0 GreetCrew setup fee · Cancel future renewals through support
Who it's for
Businesses repeatedly answering the same questions
Teams wanting chat leads in the same system as phone leads
The complete Website Chat toolkit
Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.
- Copy-and-paste JavaScript installation
- Customer-specific widget key
- Custom business name, greeting, button, color, and logo
- Desktop and mobile responsive layout
- Answers from approved knowledge
- Name, phone, email, and service capture
- Lead Crew and Booking handoff
- Human contact request
- Chat transcripts and customer timeline
- Allowed-domain security and rate limiting
- Dashboard history and metrics
How Website Chat works
Paste the secure snippet into your website
A visitor opens the branded chat launcher
The assistant answers using approved knowledge
It captures contact and service details
The lead, transcript, and handoff appear in GreetCrew
What you configure
- Business name and greeting
- Brand color and optional logo
- Approved knowledge
- Allowed website domains
- Install the generated snippet
Works with
- Lead Crew
- Booking Crew
- Shared Inbox
- Shared contacts and timeline
Website Chat questions
Do I need to rebuild my website?
No. Install one generated script tag in your existing website.
Can it answer anything?
It answers from the business knowledge you approve and offers human follow-up when it does not know.
Is the widget restricted to my site?
Yes. You can list the domains authorized to load your widget.
Add Website Chat to your front office.
Start with guided setup and one shared GreetCrew workspace.