Your CrewAnswer

Website Chat

Give website visitors an immediate answer and a useful next step.

Website Chat is a customer-specific, mobile-responsive assistant that uses approved business knowledge, captures lead details, and hands conversations to your team or another Crew.

$0 GreetCrew setup fee · Cancel future renewals through support

Built for real front offices

Who it's for

Service websites receiving after-hours traffic

Businesses repeatedly answering the same questions

Teams wanting chat leads in the same system as phone leads

What's included

The complete Website Chat toolkit

Everything works inside the same GreetCrew account, customer history, Inbox, and billing profile.

  • Copy-and-paste JavaScript installation
  • Customer-specific widget key
  • Custom business name, greeting, button, color, and logo
  • Desktop and mobile responsive layout
  • Answers from approved knowledge
  • Name, phone, email, and service capture
  • Lead Crew and Booking handoff
  • Human contact request
  • Chat transcripts and customer timeline
  • Allowed-domain security and rate limiting
  • Dashboard history and metrics
From start to outcome

How Website Chat works

1

Paste the secure snippet into your website

2

A visitor opens the branded chat launcher

3

The assistant answers using approved knowledge

4

It captures contact and service details

5

The lead, transcript, and handoff appear in GreetCrew

Guided setup

What you configure

  • Business name and greeting
  • Brand color and optional logo
  • Approved knowledge
  • Allowed website domains
  • Install the generated snippet
Connected Crew

Works with

  • Lead Crew
  • Booking Crew
  • Shared Inbox
  • Shared contacts and timeline
Straight answers

Website Chat questions

Do I need to rebuild my website?

No. Install one generated script tag in your existing website.

Can it answer anything?

It answers from the business knowledge you approve and offers human follow-up when it does not know.

Is the widget restricted to my site?

Yes. You can list the domains authorized to load your widget.

Available now

Add Website Chat to your front office.

Start with guided setup and one shared GreetCrew workspace.

Add chat to my website